Lume

Verified feedback

A review workflow that avoids fake ratings.

LumIPTV does not publish star ratings or testimonials until feedback can be tied to a real trial, order, or support interaction. This page collects feedback for internal review and optional anonymized public use after verification.

Last updated: June 19, 2026

How feedback is handled

LumIPTV does not publish star ratings or testimonials until feedback can be tied to a real trial, order, or support interaction. This page collects feedback for internal review and optional anonymized public use after verification.

  • Feedback must include a reachable email so the team can verify context before public use.
  • Public excerpts must be anonymized unless a customer gives separate written permission.
  • Negative feedback is kept for support and product improvement instead of being filtered out of the workflow.
  • Aggregate ratings are not published until there is a real public review source or a documented verified-review sample.

Feedback FAQ

Will my feedback be published automatically?

No. Feedback is reviewed first, and public use requires verification and anonymization or separate permission.

Can I send negative feedback?

Yes. Support issues and objections are useful because they show what needs to be fixed before stronger public claims are made.

Does this create a public star rating?

No. LumIPTV does not use aggregate ratings until a trustworthy public review source or verified-review process is ready.